Privacy Policy

Effective Date: December 1st, 2024

At Artemis Software, we are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines the types of data we collect, how it is used, and how we protect your privacy. We adhere to the highest standards in data security and privacy practices, including compliance with PCI DSS, ISO 27001, SOC, and Privacy Shield.

1. Data Collection and Use

Personal Information
We do not sell, rent, or share your personal data with third parties. The information we collect is minimal and strictly necessary for providing our services. We collect hardware identifiers and other machine-specific information for the sole purpose of authentication, security, and functionality enhancement.

Sensitive Payment Information
We use a third-party payment processor to handle transactions. Artemis Software does not store or have access to any sensitive payment information, such as credit card numbers or billing addresses. Payment information is processed directly through secure, PCI DSS-compliant channels, ensuring it remains outside of our scope.

2. Commitment to Security

Encryption
All usernames and passwords are encrypted from the moment they are created, and throughout the entire lifecycle of the account. Our encryption practices use the highest industry standards to ensure your sensitive information remains protected at all times.

Adherence to Best Security Practices
We are dedicated to upholding the most rigorous security standards, and we adhere to the following frameworks and certifications to ensure the security of our systems:

• PCI DSS (Payment Card Industry Data Security Standard): Ensuring secure payment processing.

• ISO 27001: Committed to information security management systems (ISMS).

• SOC (Service Organization Control): Adherence to industry-standard security controls.

• Privacy Shield: Compliance with privacy standards and cross-border data protection principles.

These certifications reflect our commitment to safeguarding your data and protecting your privacy through a robust security framework based on best practices.

3. User Anonymity and Data Minimization

Anonymity Protection
We are strongly committed to maintaining the anonymity of our users. We minimize the collection of personally identifiable information (PII) and enforce strong privacy policies to protect your identity. Our collection efforts are limited to essential, non-personal data such as hardware identifiers.

Data Minimization
We collect only the necessary data required to provide our services and improve functionality. Any collection of data beyond this scope is done with explicit consent and in accordance with our best practices.

4. User Rights and Control

Access to Your Data
You have the right to access, modify, or delete the personal data we hold about you. If you wish to exercise any of these rights, please contact us through the contact information provided below.

Data Portability
You may request a copy of your data in a structured, machine-readable format at any time. We will ensure the data is provided to you promptly, in accordance with privacy regulations.

5. Data Retention and Deletion

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. Once data is no longer required, it is securely deleted or anonymized. We regularly audit our data retention practices to ensure compliance with industry standards.

6. Third-Party Service Providers

We may share your data with trusted third-party service providers who help us deliver our services, such as payment processors, hosting services, and analytics providers. These service providers are bound by confidentiality agreements and are only authorized to use your data for the specific purposes outlined in this Privacy Policy.

We ensure that all third parties we work with follow industry-leading security practices and comply with relevant privacy regulations.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve your user experience. These cookies are used to analyze user interactions, remember preferences, and enhance the functionality of our services. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your data.